Shipping policy

Shipping Policy for Lee Flower Supply (Domestic - Singapore Only)

For International Shipping - Scroll Down

At Lee Flower Supply, we are dedicated to providing convenient and efficient shipping services for our domestic customers in Singapore. Please review our shipping policy to understand our delivery options, timelines, and how to specify your preferred delivery date.

Shipping Destinations

We currently offer shipping services exclusively to addresses within Singapore.

Shipping Methods and Timelines

Standard Shipping:
- Our standard shipping option offers next-day delivery by default for items in stock.
- To qualify for next-day delivery, please ensure your order is placed before 2:00 PM on business days (Monday to Saturday).
- Please note that we are closed on Sundays, and no deliveries will be made on Sundays.
- If the item is sold out or requires pre-order processing, the processing time will take 2-5 business days depending on your order. We will contact you with an estimated delivery date.
- If you have a preferred delivery date other than the next day or for custom flowers that require pre-order, please contact us via WhatsApp at +65 89501889, and we will work with you to provide a date and time to fulfill your order.
Express Shipping:
- For urgent delivery requirements, we offer an express shipping option.
- To arrange express shipping, please contact us via WhatsApp at +65 89501889. Our customer service team will assist you in selecting the best express shipping option for your needs.

Order Tracking

We do not provide tracking IDs for orders. However, if you have any inquiries or need information about the status of your shipment, please feel free to contact us via WhatsApp at +65 89501889. Our dedicated customer support team is here to assist you with any shipping-related questions or concerns.

Delivery Issues and Concerns

Should you encounter any issues with your delivery, such as delays or damages, please reach out to us immediately via WhatsApp at +65 89501889. Our customer support team will promptly assist you in resolving any shipping-related concerns.

Advance Orders

For special occasions or events where you need flowers delivered on a specific date in advance, please contact us in advance, and we will work with you to arrange a suitable delivery date and time.

International Orders

For international orders, please contact us directly at +65 89501889 or email us at leeflowersupply@gmail.com. We ship internationally for jasmine orders. Please direct message us with your quantity, and we will arrange a quotation for your international shipment.

Thank you for choosing Lee Flower Supply for your floral needs. We are committed to providing timely and hassle-free deliveries within Singapore and internationally. If you have any questions or require further assistance, please do not hesitate to reach out to us via the provided contact information.

Third-Party Logistics (3PL) Arrangements

If customers choose to arrange their own third-party logistics (3PL) for shipping, please note that we are not liable for any damages or issues that may occur during transit or delivery when using a third-party logistics provider. Customers are responsible for any claims or concerns related to orders shipped through their chosen 3PL.